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My Work
Thursday, August 27. Here's your day, Amy.
3 open · 1 needs you now
Needs you now
ComplaintSLA breaching
Wesley A····
Escalated fee dispute from the branch — needs a resolution, may touch Reg E.
Today, in order
To Do1
SVC-5
Account Servicing
Account work · Brittany W····
Address change + debit reissue to the new address.
AMAmy
10%
0
In Progress2
SVC-3
Account Servicing
New sub-account · Sam H····
Savings sub-account — awaiting member ID upload.
AMAmy
55%
0
CMP-2
Complaints
Fee dispute · Wesley A····
Escalated from the branch; possible Reg-adjacent.
AMAmy
45%
0
Blocked0
Drop here
Done0
Drop here
My PerformanceMonth to date
Loan book MTD
$0
Loans
0
Median pickup → handoff
1.0 d
Avg loan size
$0
By loan type
No loans yet.
$ pushed over the line, by day
12 days agotoday